Legal Centre
All Ivy Digital legal and compliance documents in one place. Customer data is stored in data centres located in Mumbai, India.
Core documents
- Privacy Policy — what we collect, why, where it is stored (Mumbai, India), retention and your rights.
- Terms & Conditions — the agreement for using our website, products and services.
- Refund & Cancellation Policy — trials, cancellations and refunds across products and services.
- Cookie Policy — cookies, analytics and consent controls.
- Disclaimer — AI outputs, professional-advice limits and third-party services.
- AI Policy — how we use AI, model providers and human oversight.
Business and data-protection documents
- Data Processing Agreement (DPA) — controller/processor terms for business customers.
- Sub-processors — third parties that may process data, with locations.
- Security & Data Residency — where data is stored (Mumbai, India), encryption, access control and incident response.
- Acceptable Use Policy — prohibited uses and product-specific rules.
- Product-Specific Terms — additional terms for Lumen, Launchpad, IVY OS, PulseHR, PPM, EINV, VoxAI, Reach, QAForge, TalentNest and digital marketing services.
- AI Workforce Implementation Disclaimer — scope and limitations of implementation projects.
Contact
Legal: [email protected] · Privacy: [email protected] · Security: [email protected]
Ivy Digital LLC, Shams Business Center, Sharjah Media City Free Zone, Sharjah, United Arab Emirates.