What we collect, why, how long we keep it, and your rights. Read the short version, then the full one below.
Last updated: January 2026
Welcome to Ivy Digitals (“we,” “our,” or “us”).
Ivy Digitals operates as a digital marketing agency and a multi-vendor digital marketplace dedicated to artificial intelligence solutions, tools, and services.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe, transparent, and responsible manner in accordance with applicable laws and regulations in the United Arab Emirates and the MENA region.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, platform, and services.
Legal Name: Ivy Digital LLC
License No.: 2432184.01
Registered Address:
Shams Business Center
Sharjah Media City Free Zone
Sharjah, United Arab Emirates
Contact Email: [email protected]
We may collect the following types of information:
Full name
Email address
Phone number
Company name and job title
Billing and payment information
Account registration details
Vendor profiles and listings
Product or service descriptions
Pricing, subscription, and transaction details
Technical documentation or API-related information
IP address
Browser type and device information
Pages visited and interactions on the platform
Cookies and similar tracking technologies
We use your information to:
Operate, maintain, and improve our platform and services
Facilitate AI marketplace transactions and vendor onboarding
Provide digital marketing, web development, app development, and AI services
Communicate with you regarding inquiries, updates, and support
Process payments and subscriptions
Ensure platform security and prevent fraud
Comply with legal and regulatory obligations
We process personal data based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, including platform security and service improvement
We do not sell your personal data.
We may share information with:
Trusted third-party service providers (payment processors, hosting providers, analytics services)
Vendors and customers involved in marketplace transactions
Legal authorities when required by law or regulatory request
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or alteration.
Your data may be stored on secure servers within or outside the UAE, depending on service requirements, while ensuring adequate data protection safeguards are in place.
We use cookies and similar technologies to:
Improve website functionality and user experience
Analyze platform performance and usage trends
Personalize content and services
You may manage or disable cookies through your browser settings; however, some platform features may be affected.
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction or updates to your data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
To exercise your rights, please contact us at [email protected].
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Our platform may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.
Ivy Digitals does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be promptly deleted.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Updates will be posted on this page with a revised “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address:
Shams Business Center
Sharjah Media City Free Zone
Sharjah, United Arab Emirates
A real person reads every message. We usually reply within one business day.
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