Virtual Customer Care Executive

We are seeking a reliable and customer-focused Virtual Customer Care Executive to handle inbound and outbound calls, email communication, and administrative support tasks. The ideal candidate will ensure smooth day-to-day customer interactions while maintaining accurate records and documentation.

What you'll do

• Handle customer inquiries via phone calls, emails, and online channels

• Provide accurate information about services and resolve customer issues

• Perform administrative tasks including data entry, filing, and record management

• Maintain customer databases and internal documentation

• Coordinate with internal teams for issue resolution and follow-ups

What we're looking for

• Bachelor’s degree or Diploma in any discipline

• Additional certification in customer service or office administration is a plus

Compensation

AED 1000 to 2000