Effective Date: 01 January 2026

This Privacy Policy applies to all visitors, users, and customers of Ivy Digital LLC and its services at www.ivydigitals.com.

1. Introduction

Ivy Digital LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains:

  • What data we collect

  • How and why we use it

  • Who we share it with

  • Your rights and choices

Company: Ivy Digital LLC
Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE
Email: info@ivydigitals.com

By accessing or using our website and services, you consent to this policy.

2. Information We Collect

✔️ Personal Data

We may collect personal information you voluntarily provide:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information (only if you purchase services)

  • Company/organization name

  • Messages and inquiries submitted via contact forms

✔️ Payment Data

When you purchase services, we process payment through Stripe:

  • Card number

  • Expiry date

  • Billing address
    Stripe processes and stores payment information securely under its own privacy & security practices.

We never store full payment card data on our servers.

3. Automatically Collected Data

We may collect non-personal information about your interactions with the website, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and interaction data

  • Time and date of visit

This is collected via cookies, web beacons, and tracking technologies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality and performance

  • Remember user preferences

  • Analyze site usage and trends

  • Serve relevant content

You may reject or disable cookies via your browser. However, some features may not function fully without them.

5. Use of Your Information

We use your information to:

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Process payments and manage billing

  • Deliver marketing communications (if consented)

  • Customize your experience

  • Prevent fraud and enforce policies

6. Legal Basis for Processing (Where Applicable)

We process data based on:

  • Consent (for marketing/newsletters)

  • Contract necessity (performing services)

  • Legitimate interests (analytics, security)

  • Legal obligations

7. Stripe and Third-Party Service Providers

We use third-party service providers for functions including:

  • Payments (Stripe)

  • Website hosting

  • Analytics and tracking (e.g., Google Analytics if used)

  • Email and communication tools

These parties have access to personal data solely to perform their functions and are required to maintain confidentiality.

8. Data Sharing and Disclosure

We may share your information with:

  • Service providers who support our operations

  • Legal authorities when required by law

  • Parties in connection with a merger or acquisition

  • With your consent

We do not sell personal data for advertising.

9. International Data Transfers

Your data may be processed or stored outside the UAE. We ensure appropriate safeguards are in place.

10. Data Retention

We retain personal data only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Business purposes

When no longer needed, we securely delete or anonymize data.

11. Security

We use organizational and technical safeguards including:

  • SSL encryption

  • Access controls

  • Secure servers

However, no method of transmission or storage is 100% secure.

12. Your Rights

You may have rights including:

  • Accessing your data

  • Correcting inaccurate data

  • Deleting your data

  • Restricting or objecting to processing

  • Withdrawing consent

Contact info@ivydigitals.com to exercise your rights.

13. Children’s Privacy

Our services are not directed at minors under 18. We do not knowingly collect information from children.

14. Changes to This Policy

We may update this policy. The updated version will be posted on this page with a revised effective date.

15. Contact Us

For questions, concerns, or data requests:

Ivy Digital LLC
Address: Shams Business Center, Sharjah Media City Free Zone,
Al Messaned, Sharjah, UAE
Email: info@ivydigitals.com